Shipping policy
At IMLG Techs, we’re committed to delivering your security products quickly, securely, and with full transparency. Below is everything you need to know about how we handle shipping within the United States:
📦 Order Processing
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- A confirmation email with tracking information will be sent once your order ships.
- Orders placed after 2:00 PM PST will be processed the next business day.
🇺🇸 Domestic Shipping
We ship nationwide using trusted carriers such as UPS, FedEx, and USPS.
Estimated delivery times:
- Standard Shipping: 3–5 business days
- Expedited Shipping: 1–2 business days (additional charges apply)
💳 Shipping Costs
- Standard Shipping (3–7 business days): $4.95
- Expedited Shipping (2–3 business days): $9.95
- Priority Shipping (1–2 business days): $19.95
- Free Standard Shipping is available on orders over $500 (before tax).
- Final shipping fees are calculated at checkout based on your location and delivery speed.
🚫 Delays & Exceptions
While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Carrier issues
- High order volumes
If delays occur, we’ll keep you informed and work quickly to resolve any issues.
📍 Address Accuracy
Please ensure your shipping address is complete and correct before placing your order.
IMLG Techs is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
📦 Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately:
📧 orders@imlgtechs.com
📞 (818) 439-8609
We will investigate and provide a replacement or refund where appropriate.